Trained Home Care Virtual Assistants: Scheduling, Intake, Recruiting, EVV, and Billing
Atlas runs your back office: scheduling, intake, EVV, billing, and your recruiting pipeline. It's live in your tools within 14 days, and most owners get 10+ hours a week back, so you can stop drowning in admin and get back to growing.
30-minute Zoom · No pressure · Walk away with a plan, even if we're not a fit
HIPAA Compliant
BAA included
Compliance-First
EVV & Medicaid ready
Secure Access
Encrypted & role-limited
US Business Hours
Same-business-day response
If you own a home care agency,
you already know:
You spend 4+ hours a day in the schedule when you should be leading the agency.
Every EVV exception is $80–$200 you'll never bill for, and you have dozens every month.
Your last 3 caregiver hires ghosted, quit in 45 days, or never logged a single visit.
Inbound inquiries sit for hours because nobody is watching the phone or the inbox.
You've tried VAs before. They lasted 2 months, missed compliance, and made more work.
The problem isn't you.
You're trying to run a 50-client agency with a 5-client back office.
See what scheduling gaps, EVV exceptions, and missed shifts are costing you →
One agency.
40+ hours back every week.
Two full-time in-office roles replaced. The owner reclaimed an entire work-week of admin, every week. Same operating system we run for every client.
Earthly Vessels
Dallas, Texas
- The starting line
- Two full-time in-office staff handling scheduling, hiring, phone calls, and compliance, and the owner still couldn't get away from the day-to-day.
- What we did
- Atlas took over scheduling, the recruiting pipeline and caregiver onboarding, inbound calls, shift coverage, and compliance documentation. Both in-office roles were retired.
- The result
- 2 office hires → 0.
40+ hours a week back to the owner.
2 office roles eliminated
Atlas absorbed scheduling, recruiting, and admin without missing a beat.
Phones, shifts, and pipeline handled
Caregiver call-outs, replacements, and the recruiting pipeline now run through Atlas.
40+ hours/week recovered
The owner reclaimed an entire work-week of admin, every week.
Same playbook for every agency: embed trained Atlas Care Assistants, run the day-to-day, give the owner their time back.
A full back office.
Without the full back office.
Trained Atlas Care Assistants, embedded in your tools, running scheduling, intake, your recruiting pipeline, EVV, and billing. You approve the plan; we run the day-to-day.
The roles you get
Hand-picked, HIPAA-trained, home care experienced. Not one generic VA you have to teach from scratch.
Scheduler
Builds the schedule, fills call-outs, manages caregiver coverage
Intake Coordinator
Answers every inbound inquiry and runs the intake process
Recruiter / HR Admin
Runs your recruiting pipeline: posts, screens, schedules interviews, background checks
EVV & Billing Specialist
Visit confirmations, exception clean-up, claim submission
Executive Assistant
Inbox, calendar, vendor coordination, owner support
Included with every engagement
Stacked on top of the team above. No upsells.
Operations Blueprint
Your custom 30/60/90 plan after the discovery call
Credentialing Backlog Sprint
First 60 days: every open application cleared
EVV Exception Audit
Full report on every flagged visit in the last 90 days
Caregiver Retention Playbook
Onboarding scripts, check-in cadence, exit interviews
SOPs for every role we run
Documented workflows you keep, even if you ever leave us
Direct Slack line to your Atlas team
Same-business-day response, no ticket queues
Staffing it in-house (TX)
~$6,200/mo
Full-time admin + part-time EVV + contract recruiter, with payroll taxes
Plus your time
~10 hrs/wk
~43 hours a month you're not spending on growth
With Atlas
Less than that
Month-to-month · No contract · Exact number on the call
If an Atlas Care Assistant isn't the right fit in 30 days,
we replace them. At no cost.
Wrong personality. Wrong pace. Wrong software experience. It doesn't matter. If an Atlas Care Assistant isn't working out inside the first 30 days, you get a new one and we eat the onboarding ramp. And if we haven't taken real work off your plate that first month, you don't pay for it, and you keep every SOP we built.
Why we can promise this:
We don't staff blind. Every Atlas Care Assistant is home-care trained, HIPAA-certified, and screened against the role you actually need. We over-train on the front end so we rarely have to replace on the back end. But if we do, that's on us, not you.
How it works
From first call to a fully embedded team in 14 days. Here's what to expect.
Discovery Call
A 30-minute conversation where we map your current operations, identify the admin work eating your week, and figure out which roles you need most.
Match & Plan
We match you with the right Atlas Care Assistants from our trained bench and design a custom 30/60/90 plan: who handles what, which systems they plug into, what the first 30 days look like.
Onboard & Integrate
Your Atlas team gets access to your EVV, EMR, and inbox. Within 14 days, scheduling, intake, your recruiting pipeline, EVV, and billing are running through us.
Ongoing Support
You stay in a private Slack channel with your team. Weekly check-ins, monthly reviews, and a dedicated lead who knows your agency, so it keeps running smoothly as you grow.
Atlas works best for
Best For
- PAS, Home Health, and Hospice agencies
- Agencies with 10–100 active clients
- Owners who are the bottleneck on admin and ready to delegate
- Teams who want trained Atlas Care Assistants, not generic offshore freelancers
Not For
- Agencies looking for one-off project work
- Owners who prefer to handle scheduling, intake, and admin themselves
- Anyone expecting us to also be their marketing or sales team
Questions you're
probably asking
Get your time back.
Let your agency breathe.
30 minutes on Zoom. We map your admin bottlenecks, identify the roles that would unlock the most hours, and show you exactly what your first 30 days with Atlas would look like.
No pressure. No long-term contract. Walk away with a plan, even if we're not a fit.